Narrowing down on the performance issues

I wanted to give everyone an update and assure you that I take these performance issues seriously. I have been spending a lot of time looking over a lot of things and I feel I have narrowed it down to a possible root cause.
I have logged a call with a service provider to see if my assumptions are correct. Please watch this space, in the meanwhile, I apologise for any inconvenience caused.
Regards

Read story →    9 comments   

Upgrade to address performance issues

In order to try and address the slowness issues encountered from time to time, I will upgrade eScale to the latest stable release of the software that includes several fixes (most notable some of the gallery issues and performance issues).

I will also upgrade the MySQL server to try and improve the performance aspect. I will plan for the change to happen this Friday.

Please watch this space.

Read story →    9 comments   

Copy and Paste Issue

I've been working through the copy and paste issue. It appears to be a security setting in moderns browser to stop application accessing the clipboard automatically.
A work around is to use the copy and paste options built in to the eScale editor. To do so, click on the paste icon to paste your text.

Read story →    6 comments   

Performance Issue

I have noticed and have been informed by some members that we are experiencing some performance problems during peak usage. I've been working behind the scenes to identify and address the issue.

I am in the process of preparing an upgrade of our back end database system which could alleviate the issue. I aim to do the work over the weekend.

I ask for your patience during this time whilst I work through the teething issues and please accept my apologies for any inconvenience.

Read story →    0 comments   

New Portal

Hi Everyone,

I have updated the portal feature with new software that will enable me to integrate areas of eScale that have been otherwise difficult in the past. I have released the beta version of the portal for your feedback.
If there are certain features that you feel will enhance the portal please let me know and I'll see what I can do about it.
I'm still working on Chat integration so look out for that soon as well as eStash integration.

Read story →    6 comments